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⚖️Grievance Redressal
Grievance Redressal Policy
Kenexcel Software Private Limited (EKLUVYA) is committed to addressing concerns raised by users in a timely and fair manner.
Last updated: 10 April 2026
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Grievance Officer
📮 Address: H. No. 2-5-289/1 & 2-5-289/2, Nakkalagutta, Hanamkonda, Warangal Urban, Telangana – 506001
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How to Raise a Grievance
You may raise a grievance related to the Services, subscription payments, data privacy, or any other concern by emailing legal@ekluvya.guru with:
- →Your registered mobile number/email
- →A description of your concern
- →Any supporting details or screenshots
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Resolution Timeline
⏱️
Acknowledgement
Within 48 hours
✅
Resolution
Within 15 days
Or within the timeline required by applicable law, whichever is earlier.
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Contact
For any grievances or concerns, please reach out to our Grievance Officer:
Email: legal@ekluvya.guru
Have a concern to raise?
Our Grievance Officer will acknowledge your concern within 48 hours.
legal@ekluvya.guru →